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Direct Energy Services, LLC. (“Direct Energy”) is an energy company that is committed to delivering value to our residential and small business customers through excellent customer service, innovative plans and products, superior rewards, and competitive pricing. Direct Energy is one of North America's largest energy and energy-related services providers with more than 6 million residential and commercial customer relationships. Direct Energy owns a series of energy-related services companies and provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services.